Data protection instruction / declaration

1) Information about the collection of personal data and contact details of the person responsible:
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.
1.2 The person responsible for data processing on this website is “Dr. Peter Mueller “. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the character string “https: //” and the lock symbol in your browser line.

2) Data collection when you visit our website :
When using our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
– Our visited website
– Date and time at the time of access
– Amount of data sent in bytes
– Source / reference from which you came to the page
– Browser used
– Operating system used
– IP address used (if applicable: in anonymous form)
Processing is based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

3) Cookies:
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable your browser to be recognized the next time you visit (so-called persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing takes place either for the execution of the contract, in the case of a given consent or to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
Please note that you can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/de/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be restricted.

4) Contact:
When you contact us (e.g. using the contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request. If your contact is aimed at concluding a contract, there is an additional legal basis for the processing. Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention requirements.

5) Make an appointment online:
Own function for making appointments online
We process your personal data as part of the online appointment arrangements made available. You can see which data we collect to make an appointment online from the respective input form or the appointment query for making appointments. If certain data is necessary in order to be able to make an online appointment, we will mark this accordingly in the input form or in the appointment request. If we provide you with a free text field on the input form, you can describe your request there in more detail. You can then also control which additional data you would like to enter. The data you provide will be saved and used solely for the purpose of making an appointment. When processing personal data that is necessary to fulfill a contract with you (this also applies to processing operations that are necessary to carry out pre-contractual measures), your contact serves as the legal basis. If you have given us your consent to process your data, the processing will take place on the basis of this. Consent given can be revoked at any time by sending a message to the person responsible named at the beginning of this declaration.

6) Data processing when opening a customer account and for contract processing personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We save and use the data you have provided to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with due regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we reserve the right to further use your data as permitted by law has been.

7) Use of customer data for direct mail:
7.1 Registration for our e-mail newsletter
If you register for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used in order to be able to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to receiving the newsletter. We will then send you a confirmation email asking you to click on a link to confirm that you want to receive the newsletter in the future.
By activating the confirmation link, you give us your consent to use your personal data. When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter are used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the person responsible mentioned above. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.
7.2 Sending the e-mail newsletter to existing customers
If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by e-mail. We do not need to obtain any separate consent from you for this. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct mail. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning. For this you only have to pay transmission costs according to the basic tariffs. After receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

8) Data processing for order processing:
8.1 In order to process your order, we work together with the following service provider (s) who support us in whole or in part in the implementation of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below.
8.2 Use of payment service providers (payment services)
– Mollie: If you choose a payment method from the payment service provider Mollie, the payment will be processed by the payment service provider Mollie BV, Keizersgracht 313, 1016 EE Amsterdam, Netherlands, to whom we will send the information you provided during the ordering process along with the information about your order (name , Address, IBAN, BIC, invoice amount, currency and transaction number). Your data will only be passed on for the purpose of processing payments with the payment service provider Mollie and only to the extent that it is necessary for this.
– Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in installments” via PayPal, we will give your payment data to PayPal (Europe) Sarl et Cie, SCA, 22- 24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), continue. The transfer only takes place insofar as this is necessary for the processing of payments.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in installments” via PayPal. For this purpose, your payment data may be passed on to credit agencies on the basis of PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For more information on data protection, including the credit agencies used, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
– Stripe
If you opt for a payment method from the payment service provider Stripe, the payment will be processed by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will provide the information and information you provided during the ordering process pass on your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number). Your data will only be passed on for the purpose of processing payments with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this. For more information on Stripe’s data protection, see the URL https://stripe.com/de/privacy#translation

Invoicing / collection
Groundfloor One Ltd. (Dzirnavu Street 57a, LV-1010, Riga, Latvia) is responsible for invoicing, collecting, booking and forwarding incoming payments for Groundfloor 2 Lt.d. Groundfloor One Ltd. also takes on the collection, ie the dunning and enforcement activities for Groundfloor 2 Ltd. Groundfloor One Ltd. sends the invoice directly to the commercial customer or consumer and collects the fees for the respective service on one invoice.
Groundfloor 2 Ltd. will use the payment method selected by the commercial customer or consumer for every purchase or use of services on www.groundfloor24.com. In addition, Groundfloor 2 Ltd. commercial customers or consumers transfer their address and bank details (name, address, telephone number) and other payment data (in particular credit card data) to third parties (PayPal, Stripe, Mollie, Groundfloor One Ltd.) for collection and processing for the purpose of transaction processing , Use and guarantee the processing of payment transactions, especially to the named Groundfloor One Ltd.

9) Contacting the evaluation reminder:
Own evaluation reminder (no dispatch by a customer evaluation system)
We use your e-mail address as a one-time reminder to submit a rating for your order for the rating system we use, provided that you have given us your express consent during or after your order.
You can revoke your consent at any time by sending a message to the person responsible for data processing.

10) web analysis services:
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analysis service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google (Universal) Analytics uses so-called “cookies”, which are text files that are stored on your device and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transferred to a Google server and stored there; it can also be transferred to the Google LLC server. come in the US.
This website uses Google (Universal) Analytics exclusively with the extension “_anonymizeIp ()”, which ensures anonymization of the IP address by shortening it and excludes direct personal reference. As a result of the extension, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google LLC. Server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics is not merged with other Google data.
With a special function, the so-called “demographic characteristics”, Google Analytics also enables the creation of statistics with statements about the age, gender and interests of the site visitors on the basis of an evaluation of interest-related advertising and the use of information from third parties. This allows the definition and differentiation of user groups of the website for the purpose of target group-optimized alignment of marketing measures. However, data records recorded via the “demographic characteristics” cannot be assigned to a specific person.
All processing described above, in particular the setting of Google Analytics cookies for reading information on the device used, will only be carried out if you have given us your express consent. Without this consent, Google Analytics will not be used during your website visit.
You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie Consent Tool” provided on the website. We have concluded an order processing contract with Google for the use of Google Analytics, with which Google is obliged to protect the data of our website visitors and not to pass them on to third parties.
For the transmission of data from the EU to the USA, Google relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA.
Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de

11) Tools and miscellaneous:
11.1 Google reCAPTCHA
On this website we also use the reCAPTCHA function from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This function is primarily used to differentiate whether an input is made by a natural person or is improperly made by machine and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google and is based on our legitimate interest in determining individual responsibility on the Internet and avoiding abuse and spam. When using Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. come in the US.
You can find further information on Google reCAPTCHA and Google’s data protection declaration at: https://www.google.com/intl/de/policies/privacy/
As far as legally required, we have obtained your consent for the processing of your data described above. You can revoke your given consent at any time with effect for the future. In order to exercise your revocation, please follow the option described above to make an objection.
11.2 Applications for job advertisements by email
On our website, we advertise currently vacant positions in a separate section, for which interested parties can apply by e-mail to the contact address provided.
In order to be included in the application process, applicants must provide us with all the personal data required for a well-founded and informed assessment and selection by email together with the application.
The information required here includes general information about the person (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications required for a position. In addition, health-related information may be required, which in the interests of social protection must be given special consideration under labor and social law in the applicant’s person.
Which components an application must contain in individual cases for their eligibility for consideration and in which form these components are to be sent by email can be found in the respective job advertisement.
After receipt of the application sent using the specified e-mail contact address, the applicant data will be stored by us and evaluated exclusively for the purpose of processing the application. For any queries that arise in the course of processing, we use either the email address provided by the applicant with his application or a telephone number provided.
The legal basis for this processing, including the establishment of contact for queries, is fundamentally, in the sense of which the completion of the application process counts as the initiation of an employment contract.
11.3 Online applications using a form
On our website, we offer those interested in a job the opportunity to apply online using a corresponding form. In order to be included in the application process, applicants must use the form to provide us with all the personal data required for a well-founded and informed assessment and selection.
The required information includes general information about the person (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications required for a position. In the course of submitting the form, the applicant data is transmitted to us in encrypted form in accordance with the state of the art, stored by us and evaluated exclusively for the purpose of processing the application.
11.4 – Google Maps
We use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) on our website. Google Maps is a web service for displaying interactive (land) maps in order to visually display geographic information. When you use this service, you will be shown our location and any journey will be made easier.
When you access the sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers; this can also be transmitted to the server of Google LLC. come in the US. This happens regardless of whether Google provides a user account that you are logged in to or whether there is a user account. If you are logged into Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are based on Google’s legitimate interest in displaying personalized advertising, market research and / or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, although you must contact Google to exercise it. If you do not agree to the future transmission of your data to Google as part of the use of Google Maps, you can also completely deactivate the Google Maps web service by deactivating the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.
You can view Google’s terms of use at https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl /de_US/help/terms_maps.html
You can find detailed information on data protection in connection with the use of Google Maps on the Google website (“Google Privacy Policy”): https://www.google.de/intl/de/policies/privacy/
As far as legally required, we have obtained your consent for the processing of your data described above. You can revoke your given consent at any time with effect for the future. In order to exercise your revocation, please follow the option described above to make an objection.

12) rights of the data subject:
12.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible with regard to the processing of your personal data, about which we inform you below:
– Right to information: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the Criteria for determining the duration of storage, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if we did not collect it from you, the existence of automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the implications and the intended effects of such processing, as well as your right to be informed of the guarantees that exist when your data is forwarded to third countries;
– Right to correction: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
– Right to deletion: You have the right to request the deletion of your personal data if necessary. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
– Right to restriction of processing: You have the right to request that the processing of your personal data be restricted as long as the accuracy of your data, which you disputed, is checked, if you refuse to delete your data due to inadmissible data processing and instead restrict the processing of your Request data if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
– Right to information: If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to notify all recipients to whom the personal data relating to you have been disclosed of this correction or deletion of the data or restriction of processing unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
– Right to data portability: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible, insofar as this is technically feasible;
– Right to revoke your consent: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. Withdrawal of consent does not affect the legality of the processing carried out on the basis of consent up to the point of withdrawal;
– Right to lodge a complaint: If you are of the opinion that the processing of your personal data violates a relevant law, you have the right – without prejudice to any other administrative or judicial remedy – to lodge a complaint with a supervisory authority, in particular in your member state Whereabouts, your place of work or the place of the alleged violation.
12.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR MAINLY LEGITIMATE INTEREST, YOU HAVE THE EVERY TIME TO PROCESS YOUR PERSONAL DATA, FOR REASONS THAT WE GIVE UPON YOUR SPECIFIC SITUATION.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. FURTHER PROCESSING IS RESERVED IF WE CAN PROVE COMPULSORY REASONS FOR THE PROCESSING THAT OUTSIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING OR EXPRESSION OF THE EXPRESSION APPLIES.
IF YOUR PERSONAL DATA IS PROCESSED BY US IN ORDER TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY OBJECTIVE AS DESCRIBED ABOVE.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA AFFECTED FOR DIRECT ADVERTISING PURPOSES.

13) Duration of storage of personal data:
The duration of the storage of personal data is based on the respective legal basis, the processing purpose and – if relevant – additionally based on the respective statutory retention period (e.g. commercial and tax retention periods).
When processing personal data on the basis of express consent, this data is stored until the person concerned revokes his consent.
If there are statutory retention periods for data that are processed in the context of legal or similar obligations, these data are routinely deleted after the retention periods have expired, provided they are no longer required for contract fulfillment or contract initiation and / or we have no legitimate interest in further storage.
When processing personal data, this data is stored until the person concerned exercises his right of objection, unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the person concerned, or the processing serves the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct advertising, this data is stored until the person concerned exercises his right of objection.
Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.